Privacy Policy

Sold by Red Mountain Running LLC (“we,” “us”). Contact: hello@sandstonepace.com.

What we collect

When you place an order or email us, we collect information you give us, which typically includes name, email address, shipping address, order details (product, size, color, amount paid), and messages you send to support.

Payment card details are collected and processed by Stripe, not by us. We do not store your full card number.

If you browse the site, our hosting and security provider (Cloudflare) and our payment provider (Stripe) may process technical data such as IP address, browser type, and basic analytics or security logs that are standard for running a website and preventing fraud.

How we use it

We use this information to fulfill and ship your order through our fulfillment partner; send your payment receipt, order confirmation, shipping and tracking message, and replies to your questions; keep records of orders, refunds, and quality claims; detect fraud and keep the site secure; and meet legal, tax, and accounting requirements.

We do not sell your personal information, and we do not use it for paid advertising lists.

Who else sees it

We share only what is needed with Stripe (to process your payment), our print-on-demand fulfillment partner (to print and ship your order), email delivery providers (to send confirmation and shipping messages from this domain), and Cloudflare (to host and protect the site). We may also disclose information if the law requires it.

How long we keep it

We keep order and customer-service records for as long as we need them to fulfill orders, handle claims, and meet recordkeeping obligations, then delete or anonymize them when they are no longer needed.

Your choices

You can email hello@sandstonepace.com to ask what information we have about you, to correct it, or to ask us to delete it, subject to records we must keep for legal or accounting reasons. If you are a resident of a state with additional privacy rights, we will honor applicable requests.

Children

This shop is not directed at children under 13, and we do not knowingly collect their personal information.

Changes

If we update this policy, we will post the new version on this page with a new date.

Contact

Red Mountain Running LLC
hello@sandstonepace.com